Privacy Policy

At ZYRA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or interact with our platform. By using our services, you agree to the practices outlined below.

​

Information We Collect

We may collect personal information such as your name, email address, phone number, home or business address, and payment details when you book a service. If you create an account through our booking platform, we may collect login credentials and related account information. To provide our services, we also collect details about your property, such as square footage or room counts. In addition, we collect usage data like your IP address, browser type, and analytics information when you browse our website. We may also store communications you send us, including messages, inquiries, and feedback.

​

How We Use Your Information

We use the information you provide to deliver and manage cleaning services, process payments, and send invoices. Your information allows us to communicate with you about appointments, promotions, or updates, as well as to improve our services and customer support. We also use this data to comply with legal obligations and keep our operations running smoothly.

​

Sharing of Information

We do not sell your personal information. We may share information with independent cleaners who need your address and service details to complete a booking. We may also share limited data with third-party service providers such as BookingKoala, payment processors, and analytics partners. In rare cases, we may disclose information to comply with legal requirements, respond to lawful requests, or as part of a business transfer in the event of a merger, acquisition, or sale.

​

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences, analyze traffic, and improve functionality. Cookies help us enhance your browsing experience, but you can disable them in your browser settings if you prefer. Please note that doing so may affect the way our website functions.

​

Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. While we use safeguards to secure your data, no system is completely secure, and we cannot guarantee absolute protection.

​

Data Retention

We keep your information only as long as necessary to provide our services, fulfill legal requirements, resolve disputes, or enforce our agreements. Once it is no longer needed, we securely delete or anonymize your data.

​

Your Privacy Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal data. You may also choose to opt out of marketing communications at any time. To exercise these rights, please contact us at info@zyraclean.com

​

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them. If we learn that we have collected data from a child, we will promptly delete it.

​

Third-Party Links

Our website may include links to third-party sites for convenience. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies when visiting.

​

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

​

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out to us at:

ZYRA.

Email: info@zyraclean.com
Phone: 618-685-0390